Customers like to ask us for recommendations on trampolines. Usually, our customers already have an idea of what they want and they know what features they're looking for. Typically, a customer will let us know that they want a bouncy trampoline that is big and has a net for safety. That is all they tell us.
Today's blog will focus on additional considerations we like to give to our customers. Costs always plays a huge factor in a purchasing decision, but we hope to shed light on a few things you might not have thought about when choosing a trampoline:
1. Is it easy to find spare or replacement trampoline parts?
Many customers call us asking about replacement parts. Perhaps, they had a trampoline for 5 years and the trampoline is no longer good. A customer may decide that replacing the parts will be the most cost-efficient thing to do but then they run into an issue: they can't find a place that sells those parts.
With a little bit of research you will find out how easy (or how hard) it is to find parts for your trampoline. The Trampoline Shop doesn't sell or carry too many replacement parts, but we can direct you to the right place if you find yourself in this situation.
It is unbelievable that very few customers actually ask us about the warranty on the trampolines. Furthermore, it is more surprising that many customers do not use the warranty they have on their current trampoline.
Good warranty terms go beyond a year on most parts of the trampoline (such as the frame, poles, net, springs, etc.). Great warranty terms go beyond two years.
Our Customer Service team at The Trampoline Shop is always ready to answer any of your questions.