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JumpKing Warranty & Guarantee

Jumpking Warranty Information & Guarantee Features


When you purchase your trampoline from The Trampoline Shop you are promised a warranty from the manufacturer. The Trampoline Shop offers extended warranty on most trampolines, enclosures and accessories. All JumpKing® trampolines include the Limited Manufacturer Warranty at no extra charge. The manufacturer guarantees the following:

  • 1 year for Steel Frame
  • 90 days for Springs
  • 1  year for Jumping Mat Fabric
  • 90 days for Mat Stitching/Strapping
  • 6 months for Trampoline Pad
  • 90 days for Enclosure, Components and other Items

Please note that JumpKing® warrants that all products, when delivered, shall conform to JumpKing®'s specifications and be free of defects in manufacture and workmanship. Please review The Trampoline Shop Shipping & Returns Policy regarding returns of defective products. 

JumpKing® will not cover any damages arising from misuse, mishandling, neglect, tampering, unauthorized or improper use of installation, disassembly, repair, alteration, or accident. This includes having too many jumpers or jumping from higher objects (such as a roof).


Shop With Confidence

Our family at The Trampoline Shop strives to provide our customers a safe and smooth customer experience. We are proactive in addressing our customer concerns for online shopping and decided to team up with Norton Inc. to provide our customers with a safe, secure checkout and and a shopping guarantee only Norton can provide.

Norton Shopping Guarantee enables the best online merchants to provide their buyers an independently guaranteed shopping experience for total peace of mind over their purchase. When you buy from The Trampoline Shop, you will receive for FREE:

Norton Shopping Guarantee | The Trampoline Shop

Norton Shopping Guarantee

The Norton Shopping Guarantee means:

  • The Trampoline Shop's identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been verified.
  • The Trampoline Shop's performance is monitored on every transaction
  • Norton Shopping Guarantee is automatically included with your purchase at no cost and provides you with:
 $10,000 Identity Theft Protection Receive comprehensive assistance and financial coverage if your identity is stolen anywhere online or offline.
$1,000 Purchase Guarantee All terms (returns, refunds, shipping, etc) are independently guaranteed.
$100 Lowest Price Guarantee If the published store price drops, we will pay you the difference, up to $100.

      To learn more about Norton Shopping Guarantee visit the Symantec Corporation site to verity The Trampoline Shop's reputation and offerings. If you have any questions regarding Norton Shopping Guarantee, please contact us at